Arribada - Growth for independent hotels

Legal information

Legal notice, privacy policy and cookie policy for arribadagrowth.com.

Privacy policy

This privacy policy complies with Regulation (EU) 2016/679 (GDPR) and with Spanish Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).

Data controller

Felipe de Pablo-Romero López, ID (DNI) 53348300F, Palma de Mallorca (Illes Balears), Spain. Contact email: Felipe@Arribadagrowth.com.

What data we process and why

a) Contact form. We collect your name, your hotel's name, your email address, your phone number (optional) and the message you write to us. Purpose: to handle your direct booking audit request and get in touch with you. Legal basis: your consent, which you give when submitting the form.

b) Form delivery (Web3Forms). The form is submitted through the provider Web3Forms, which acts as data processor: it receives the form data, delivers it to us by email and keeps it for a maximum of 30 days on its service. Web3Forms is a third-party service; you can read its privacy policy at https://web3forms.com/privacy.

c) Contact via WhatsApp. If you write to us on WhatsApp, we'll process the data of that conversation in order to handle your inquiry. WhatsApp is a third-party service with its own privacy policy.

d) Web analytics (Google Analytics). We use Google Analytics (GA4), by Google, which uses cookies and may transfer data outside the European Union. This analytics only runs if you accept analytics cookies in the cookie banner. Legal basis: your consent.

Retention

We keep the form data for as long as necessary to handle your request and, where applicable, the subsequent relationship. Web3Forms keeps it for a maximum of 30 days.

Recipients

Your data is shared with Web3Forms (form handling) and Google (web analytics), as processors or service providers. No data is passed on to other third parties, except where legally required.

Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to Felipe@Arribadagrowth.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you consider that the processing doesn't comply with the law.

Cookie policy

A cookie is a small file that a website stores on your device to remember information about your visit.

Necessary cookies

We use a first-party cookie to remember your cookie preference (whether you accepted or rejected them). It's essential for this notice to work and doesn't require your consent.

Analytics cookies

We use Google Analytics (GA4) to understand, in aggregate, how the website is used. These cookies are only set if you accept them in the banner. You can change your choice or withdraw your consent at any time: by deleting cookies in your browser settings, or by reopening the banner using the "Cookie preferences" link in the footer. If you reject analytics cookies, Google Analytics won't load and its cookies won't be set.

Cookie / type Purpose Duration
arribada_consent (necessary, first-party) Remembers whether you accepted or rejected cookies. 6 months
_ga (analytics, Google Analytics) Distinguishes users. 2 years
_ga_Y8RRQ20D9Q (analytics, Google Analytics) Maintains session state. 2 years

Last updated: July 6, 2026.

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